Domain Registration – Certified Domains: Authorization and Validation Process

During the domain name validation process, we verify the email address used when the domain is registered with us. The process also includes fraud screening and telephone verification. If you follow the proper procedures, we can generally process a Certified Domain name request within minutes of submission. Failure to complete a step will prevent the process from moving on to the next step and all procedures must be completed to certify the domain name.

If you have private registration on your domain’s contact information, you can still complete the verification process. You can access your private registration information through the Domain Manager in your account. If you need assistance, please call, send an email or initiate a chat with our customer support center.

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Generating Verification Emails

When a domain name is submitted for certification, domain name authorization email messages are sent to each unique email address listed for the domain name’s registrant, administrative and technical contacts. Each of these emails must be validated. If only one email address is used for all domain name contacts, only one email is generated. You can re-send any or all of the verification emails at any time until the email verification is complete.

If the domain name’s registration information is not available (for example,certification was requested for a domain name that is being transferred to us but not yet active in one of our accounts, or certification was requested for a backordered domain name that is not currently registered through us) this verification step will remain open until the registration information becomes available. At that time, verification emails will be sent to the domain name’s contacts.

Verifying the Domain Name’s Contacts

The domain name contacts — the domain name’s registrant, administrative and technical contacts — verify receipt of the Certified Domain name email. Once all email addresses are validated, the request proceeds to the next step. The process will not continue until each unique email address has been validated.

If you are having problems receiving the verification emails, please be certain you’re using the same email used when the domain was registered. You may also want to check your spam or bulk folders to ensure the email is not being redirected.

Fraud Screening

The Certified Domain name screens the domain name for a number of possible fraud indicators. If initial screening indicates possible fraud, a more meticulous fraud review is applied to the domain. If your domain is identified as needing further review, the verification process can be delayed by up to 48 hours. If, during secondary screening, we determine there is sufficient reason to suspect fraud, we reject the Certified Domain name request. If we don’t detect any problems, we clear the domain name and the Certified Domain name authorization and validation process proceeds.

If your domain is denied due to fraud, call our support line, send an email or send a chat notification to one of our agents for assistance. We can help identify the problem and get you on your way again.

Telephone Verification

Phone verification is required for all Certified Domain name holders to complete their authorization and validation process. At your request, we send an SMS (text message) with a PIN to the phone number you provide. You must enter this PIN correctly in order for us to complete the validation process and issue the Domain Origination Certified Seal.

You are limited to attempting telephone verification three (3) times per day and a total of nine (9) attempts per domain.

Issuing the Certification

When the authorization and validation process is complete, the Domain Origination Certified seal is issued. In addition, a computer-generated Domain Origination Certified Seal is added to the Whois listing for the domain name in question.

Domain Registration – Working with Your Certified Domain

Now that the domain has been certified, what’s next? Here are frequently-asked questions about using and retaining your domain’s certification.

How will visitors know that my domain is certified?

Once your domain passes the certification validation process and the Domain Origination Certified Seal has been generated, the seal is automatically added to the Whois listing for your domain. In addition, you’ll get HTML code that you can copy and paste into your website’s source code, so that the Domain Origination Certified seal appears on your site.

How do I add the Domain Origination Certified Seal to my website?

Site seal generation creates HTML code that can be added to your Web pages. If you are using Website Builder to design and develop your site, see Adding Domain Origination Certified Seal, otherwise, click here for details on finding and using the site seal code.

Where on my Web page will the Domain Origination Certified Seal display?

You can add the Domain Origination Certified seal anywhere on your website. Simply copy and paste the code we provide into the appropriate section of your website’s source code. But remember, it goes inside the body tags (for example: between and ).

What happens to my certified domain validation if I move my website to another domain?

We validate specific domain names and add the Domain Origination Certified seal to the Whois listing for the domain that passed the certification process. Regardless of the website associated with the domain name, the Certified Domain authorization and validation continue to apply to that domain name. You cannot move the seal to another domain. If you need a seal for a different domain name, you can apply for another seal for the new domain name.

What happens if I update the Whois information for a Certified Domain?

If you update the Whois information for a Certified Domain, LuckyRegister – Cheap Domain Registration, Domain Hosting Services – detects the change and re-initiates the domain authorization and validation process to ensure that the Certified Domain holder still controls the domain.

Once LuckyRegister – Cheap Domain Registration, Domain Hosting Services – detects a change, it sends out verification emails to each unique updated email address listed for the Registrant, Administrative, and Technical contacts. As with the initial authentication process, each unique updated email must be verified. For example, if your domain contacts all use the same email address and the email address is changed on the Whois, one email will be generated to the new email address. If, on the other hand, you update the Administrative and Technical contacts to each use their own email address and each is different from that used by the Registrant, each of these new email addresses will receive a verification email.

What happens if my domain registration expires before the Certified Domain?

If the registration for a certified domain expires before the Domain Origination Certified seal is set to expire, the Domain Origination Certified seal is terminated with the expiration of the domain registration. Remember, the seal indicates the verification of the registration of your domain. If the domain expires, it is no longer verified or certified.

What are the Certified Domain system requirements?

To request a Domain Origination Certified seal for your domain name, your browser must comply with the following minimum requirements:

  • Internet Explorer 6.0 or later
  • Netscape Navigator 8.0 or later
  • Mozilla Firefox 1.7.4 or later
  • Safari 1.3 or later

Here’s the Lowdown: If your domain has completed certification, we’ve summarized information for the on-going use of your Domain Origination Certified Seal along with answers to frequently-asked questions about certified domains. If your domain has not yet completed certification validation

Domain Registration – What are Certified Domains?

A Certified Domain lets people know that we have formally certified the domain’s registration. Read on for answers to your questions about getting started with domain certification.

A Certified Domain provides visible evidence (in the form of the Domain Origination Certified seal) that a domain has been validated and its registrant’s credentials have been verified. For this reason a Certified Domain is useful to owners of business websites and other sites that offer transactions and other activities of a sensitive nature. All site owners, however, can improve their site’s legitimacy and trustworthiness by displaying the Domain Origination Certified seal.

How can I add Certified Domain to my domain?

You can add domain certification to your domain in one of 3 ways:

  1. Certified Domain can be purchased directly through our main menu. When you purchase this service directly, you are asked for the domain name (whether already registered or a new registration) for which the certification will be requested. When you complete the purchase, we automatically issue a request for validation of the domain and the certification process is on its way.
  2. From the Domain Manager, you can upgrade an existing domain to include domain certification.
  3. You can apply a previously-purchased domain certification credit to a domain that you currently have registered with us. To use a previously-purchased domain certification credit and request a certificate:
    1. Log in to your LuckyRegister – Cheap Domain Registration, Domain Hosting Services – account.
    2. Click Certified Domains.
    3. Click Setup Account next to the New Account you want to use.
    4. In the Domain field, enter the domain name you want to certify.
    5. Click OK twice to complete the request.

Regardless of the method used to request domain certification, the verification process starts immediately. For the next step in the certification process, see Certified Domains: Authorization and validation process.

Certified Domains are currently unavailable for .au domain names.

Can I apply Certified Domain to ANY domain?

Anyone who has a domain registered with us can apply for a Certified Domain and the domain being certified must be registered through us. To successfully process the application and issue the seal, however, we must be able to verify that you do indeed control the domain in question. We also must be able to verify your contact information through our telephone verification process.

NOTE: The automated message that is part of the telephone verification step is provided in English only. The requester, therefore, must be able to understand the message to perform the necessary actions.

Certified Domains are currently unavailable for .au domain names.

What duration is a Certified Domain?

Currently, we offer Certified Domain validation for domains registered with LuckyRegister – Cheap Domain Registration, Domain Hosting Services – for one-, two-, three-, four-, five-, or ten-year durations.

NOTE: Once the certificate has been issued to your domain, certification will lapse when the associated domain expires or if the certification is not renewed on its expiration date, whichever occurs first.

How do my customers know that my domain is certified?

When domains pass our validation process, we add a Domain Origination Certified seal to the domain’s Whois listing. You can also add the seal to the website for the certified domain, showing website visitors that the domain passed LuckyRegister – Cheap Domain Registration, Domain Hosting Services -‘s validation process.

Certified Domains are currently unavailable for .au domain names.

What’s the difference between Certified Domain and an SSL Certificate?

An SSL certificate enables a secure, encrypted connection between a visitor’s Web browser and a website’s server and keeps transactions safe from tampering and interception. A Certified Domain shows website visitors that the registration and control of the website’s domain name were validated. A Certified Domain does not establish a secure connection and it does not provide credit card transaction processing. Both SSL certificates and Certified Domains include verification of the requester’s contact information and domain registration control.

What are the Certified Domain system requirements?

There aren’t many system requirements for requesting a Domain Origination Certified seal, but there are a few.

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Domain Registration – Update Contact Information for Domains with Privacy

When you add Private Registration to your domains, your personal contact information is hidden from the public, and generic contact information replaces your personal contact information in the WHOIS database.

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In your account, you can update your personal contact information and the underlying contact information for your domains. You can have the same contact information for every domain name, or you can update the contact information for each domain name individually. When you do update contact information in your account, it remains hidden from the public.

You can also update your email forwarding preferences to determine how information is sent to you.

  1. Log in to your LuckyRegister  account.
  2. Next to Domains, click Manage.

How you now update contact information will depend on the view of your account.

Domain Registration – What happens if my protected domain name expires?

If your domain name with Protected Registration does not renew, we place it in an inactive, protected status for up to 12 months. This protected status keeps the domain name in your account. It is not active and its related services, such as hosting and email, do not function correctly until you renew the domain name.

To rescue the domain name from this inactive status, you must renew both the domain name and Protected Registration service for their standard renewal prices.

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Domain Registration – Accessing the Domain Control Center

From the Domain Manager, you can manage all of your domain name’s settings and features, such as domain name transfers, renewals, DNS options, and domain name add-ons. You navigate through domain name features using the tab menus in the header of the Domain Manager.

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To Access the Domain Manager

  1. Log in to your LuckyRegister – Cheap Domain Registration, Domain Hosting Services – account.
  2. Next to Domains, click Manage.

You can use the following options to manage your domains:

  • Domains — Use this menu to view lists of domains that are registered, in the process of being transferred or changing accounts, or that have expired.
  • DNS — Use this menu to manage your domains’ DNS and create DNS templates.
  • Buy & Sell — Use this menu to monitor your domain buying and selling activities.
  • Settings — Use this menu to manage your domain account administrator accounts.
  • Help — Use this menu to get help managing your domain names.

Domain Registration – Protecting Your Domain Name

Your domain name’s settings control many of its uses from your email to accessibility to your website. Here are some tips to help you prevent unauthorized changes to your domain name’s settings.

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Correct Registration

Keep your domain name’s contact information current. A domain name is like a car – the name on the title determines who registered it, not the person who paid for it. In the domain name world, the Whois database contact information is the title. Make sure:

  • You enter correct and valid information in the registrant, administrative, technical, and billing contact fields.
  • The listed registrant is the exact person or entity you want to have legal rights over the domain name.
  • You have a valid business license for the listed company and a government-issued photo ID for the person listed as the registrant. That way, if you do lose access to your account or domain name, you can validate registration of the domain name in the future.

Administrative Email Address

The administrative contact email address has the authority to approve a transfer of the domain name to another registrar. Do not allow the email address to become outdated or expire because this allows someone else to sign up for the email address, providing easy access to the account and domain name.

Login Regularly

Be vigilant: Regularly log in to your customer account and make sure your account and domain name contacts are correct. To help keep track of your domain name, you might consider purchasing Domain Monitoring. This service alerts you via email when your domain name’s settings change.

Lock Your Domain Name

To prevent unauthorized transfers to another registrar, lock your domain name from within your account. To help prevent your domain name from being moved out of your account, consider purchasing Protected Registration. Your domain name can be upgraded to add this enhancement. See Add Protected Registration to my domains for more information.

Secure Email

Keeping your email secure is key to keeping your domain name safe. Remember the following:

  • Use a secure email address. Free email accounts might be easy targets for unauthorized access.
  • Create your password using a complex series of letters, numbers, and symbols.
  • Change your password frequently to deter possible hackers intending to steal your domain name.

Antivirus/Spyware

To prevent key-logging software from capturing your user names and passwords and delivering your information to unauthorized persons, install antivirus/spyware software. Update your antivirus/spyware software periodically.

Be a Human Firewall

DO NOT give your customer account login, password, credit card, or shopper PIN information to anyone, including your webmaster. Webmasters NEVER need direct access to your domain name. They need access to your hosting account login and password. Use the Account Administrator feature of your account to grant access levels to others who need to manage domain names in your account. Managing Domain Name Account Administrators explains the assignment process.

Domain Registration – Add Protected Registration to My Domains

    1. Select the domain name you want to use.
    2. Click on the Upgrade icon in the menu above your list of domains:

    1. Under Upgrades, click the Registration tab:

  1. Next to Privacy and Business Protection, click Add.
  2. Click Checkout, and continue through the checkout process.

These services are not available for all domain names. If we offer these services for your domain name’s extension, the service displays and you can use these instructions to select it.

You can add Deluxe or Protected Registration to the domain names in your account.

Before you purchase Deluxe or Protected Registration, ensure that the registrant contact for your domain name has a valid email address in the Whois database. You must have access to the registrant email address to make future changes to your domain name or Protected Registration service.

  • Log in to your LuckyRegister – Cheap Domain Registration, Domain Hosting Services – account.
  • Next to Domains, click Manage.

How you add Deluxe or Private Registration to your domain will depend on the view of your account.

Card View

In Card View, your account will look something like this:

    1. Select the domain name you want to use, click Text Icon (Settings) and select Domain Settings.
    2. Under Additional Settings, click the Protect My Domain button:

  1. Click Checkout, and then continue through the checkout process.

List View

In List View, your account will look something like this:

    1. Select the domain name you want to use.
    2. Click on the Upgrade icon in the menu above your list of domains:

    1. Under Upgrades, click the Registration tab:

  1. Choose from the following options:
    • Protection – Protected Registration includes Domain Ownership Protection, Private Registration, and Business Registration, which keeps your domain name locked and secured, keeps your personal information private, and lists your business information in the Whois database.
    • Deluxe – Deluxe Registration includes DBP private registration and Business Registration, which keeps your personal information private and lists your business information in the Whois database.
  2. Click Add, then click Checkout and continue through the checkout process.

These services are not available for all domain names. If we offer these services for your domain name’s extension, the service displays and you can use these instructions to select it.

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Create Strong Passwords – Domain Registration

A password is your first and last line of defense in computer security. Typically people choose bad passwords because they are easy to remember. However, you wouldn’t leave the door to your home unlocked because it is too much of a hassle to unlock it before you open the door, would you? A weak password is the same thing.

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Using words that appear in a dictionary, in any language, make cracking your password that much easier. Adding numbers to dictionary words doesn’t increase the password’s strength at all if it is based on a dictionary word. Even with character replacements like capital letters and non-alphanumeric symbols, you’re not getting a stronger password.

A true strong password should consist of 8 or more characters and be part of a “passphrase”. A passphrase consists of a phrase that has special meaning to you, therefore making it easier to remember. For example:

Mickey Mouse for President. It would be awesome!

One simple approach to create a better password is to take the first letter of each word in your passphrase, giving you:

mmfpiwba

That looks seemingly random, and it’s a fairly hard password to crack. But why not make it harder by using the punctuation from the sentence?

mmfp.iwba!

Now that is a much harder password to crack. Why stop there, though? Let’s make it even stronger by capitalizing some letters and adding numbers.

MM4P.Iwba!

Now you have truly difficult password to crack; but is still fairly easy to remember. To make it even stronger, you can salt it with non-alphanumeric character replacements for greater difficulty. For example, replacing an “a” with a “@” leaving you with:

MM4P.Iwb@!

Our shared hosting accounts do not allow the following symbols to be used in the password (second symbol is a space):

? ^'”:\&><~;`*)(_-=+|[]{}.,/

The following symbols are acceptable:

!@#%$

Do’s and Do Not’s of Password Security:

Do:

  • Combine letters, symbols, and numbers that are easy for you to remember and hard for someone else to guess.
  • Create pronounceable passwords (even if they are not words) that are easier to remember, reducing the temptation to write down your password.
  • Try using the initial letters of a phrase you love, especially if a number or special character is included.
  • Take two familiar things, and then wrap them around a number or special character. Alternatively, change the spelling to include a special character.

Do not:

  • Use personal information such as derivatives of your user ID, names of family members, maiden names, cars, license plates, telephone numbers, pets, birthdays, social security numbers, addresses, or hobbies.
  • Use any word in any language spelled forward or backward.
  • Tie passwords to the month. For example, don’t use “Mayday” in May.
  • Create new passwords that are substantially similar to ones you’ve previously used.

No password is 100% secure. You still must take basic security precautions such as not sharing your password with others, changing it frequently and changing it immediately if you believe it may have been compromised.

Enable Two-Step Verification – Domain Registration

You can increase your account’s security by using two-step verification. When you enable verification, every time you perform a high-risk task (like changing your username) we will text you a code you must enter. You can also choose to require the code every time you log in to your account.

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  1. Log in to your LuckyRegister account.
  2. In the upper left corner of the page, click Account Settings, and then select Login & PIN.
  3. In the 2-Step Verification area, click Add Verification.
  4. Select the way you want the code sent to you and then click Continue:
    • Select SMS text messages if you want the code sent to you as a text.
    • Select Authenticator App to use an authentication app to create the code.
  5. Select when you would like to use two-step verification and then click Continue:
    Option Require two-step verification…
    Every login Every time your account is accessed
    High risk transactions only When changes are made to your password, Support PIN, username, two-step verification requirement, or when you opt to cancel Protected Registration
  6. If you selected SMS text messages, enter your mobile phone number and click Continue. Enter the code we text you, and then click Save.If you selected Authenticator App, follow the instructions to download an app, scan the bar code, and enter the authentication code, and then click Continue.
  7. Click Add Backup.
  8. Repeat Steps 4 through 6 to select a backup authentication method.

Starting immediately, your account will require two-step verification based on the options you selected.