Domain Registration – Update Contact Information for Domains with Privacy

When you add Private Registration to your domains, your personal contact information is hidden from the public, and generic contact information replaces your personal contact information in the WHOIS database.

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In your account, you can update your personal contact information and the underlying contact information for your domains. You can have the same contact information for every domain name, or you can update the contact information for each domain name individually. When you do update contact information in your account, it remains hidden from the public.

You can also update your email forwarding preferences to determine how information is sent to you.

  1. Log in to your LuckyRegister  account.
  2. Next to Domains, click Manage.

How you now update contact information will depend on the view of your account.

Domain Registration – What happens if my protected domain name expires?

If your domain name with Protected Registration does not renew, we place it in an inactive, protected status for up to 12 months. This protected status keeps the domain name in your account. It is not active and its related services, such as hosting and email, do not function correctly until you renew the domain name.

To rescue the domain name from this inactive status, you must renew both the domain name and Protected Registration service for their standard renewal prices.

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Domain Registration – Accessing the Domain Control Center

From the Domain Manager, you can manage all of your domain name’s settings and features, such as domain name transfers, renewals, DNS options, and domain name add-ons. You navigate through domain name features using the tab menus in the header of the Domain Manager.

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To Access the Domain Manager

  1. Log in to your LuckyRegister – Cheap Domain Registration, Domain Hosting Services – account.
  2. Next to Domains, click Manage.

You can use the following options to manage your domains:

  • Domains — Use this menu to view lists of domains that are registered, in the process of being transferred or changing accounts, or that have expired.
  • DNS — Use this menu to manage your domains’ DNS and create DNS templates.
  • Buy & Sell — Use this menu to monitor your domain buying and selling activities.
  • Settings — Use this menu to manage your domain account administrator accounts.
  • Help — Use this menu to get help managing your domain names.

Domain Registration – Protecting Your Domain Name

Your domain name’s settings control many of its uses from your email to accessibility to your website. Here are some tips to help you prevent unauthorized changes to your domain name’s settings.

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Correct Registration

Keep your domain name’s contact information current. A domain name is like a car – the name on the title determines who registered it, not the person who paid for it. In the domain name world, the Whois database contact information is the title. Make sure:

  • You enter correct and valid information in the registrant, administrative, technical, and billing contact fields.
  • The listed registrant is the exact person or entity you want to have legal rights over the domain name.
  • You have a valid business license for the listed company and a government-issued photo ID for the person listed as the registrant. That way, if you do lose access to your account or domain name, you can validate registration of the domain name in the future.

Administrative Email Address

The administrative contact email address has the authority to approve a transfer of the domain name to another registrar. Do not allow the email address to become outdated or expire because this allows someone else to sign up for the email address, providing easy access to the account and domain name.

Login Regularly

Be vigilant: Regularly log in to your customer account and make sure your account and domain name contacts are correct. To help keep track of your domain name, you might consider purchasing Domain Monitoring. This service alerts you via email when your domain name’s settings change.

Lock Your Domain Name

To prevent unauthorized transfers to another registrar, lock your domain name from within your account. To help prevent your domain name from being moved out of your account, consider purchasing Protected Registration. Your domain name can be upgraded to add this enhancement. See Add Protected Registration to my domains for more information.

Secure Email

Keeping your email secure is key to keeping your domain name safe. Remember the following:

  • Use a secure email address. Free email accounts might be easy targets for unauthorized access.
  • Create your password using a complex series of letters, numbers, and symbols.
  • Change your password frequently to deter possible hackers intending to steal your domain name.

Antivirus/Spyware

To prevent key-logging software from capturing your user names and passwords and delivering your information to unauthorized persons, install antivirus/spyware software. Update your antivirus/spyware software periodically.

Be a Human Firewall

DO NOT give your customer account login, password, credit card, or shopper PIN information to anyone, including your webmaster. Webmasters NEVER need direct access to your domain name. They need access to your hosting account login and password. Use the Account Administrator feature of your account to grant access levels to others who need to manage domain names in your account. Managing Domain Name Account Administrators explains the assignment process.

Domain Registration – Add Protected Registration to My Domains

    1. Select the domain name you want to use.
    2. Click on the Upgrade icon in the menu above your list of domains:

    1. Under Upgrades, click the Registration tab:

  1. Next to Privacy and Business Protection, click Add.
  2. Click Checkout, and continue through the checkout process.

These services are not available for all domain names. If we offer these services for your domain name’s extension, the service displays and you can use these instructions to select it.

You can add Deluxe or Protected Registration to the domain names in your account.

Before you purchase Deluxe or Protected Registration, ensure that the registrant contact for your domain name has a valid email address in the Whois database. You must have access to the registrant email address to make future changes to your domain name or Protected Registration service.

  • Log in to your LuckyRegister – Cheap Domain Registration, Domain Hosting Services – account.
  • Next to Domains, click Manage.

How you add Deluxe or Private Registration to your domain will depend on the view of your account.

Card View

In Card View, your account will look something like this:

    1. Select the domain name you want to use, click Text Icon (Settings) and select Domain Settings.
    2. Under Additional Settings, click the Protect My Domain button:

  1. Click Checkout, and then continue through the checkout process.

List View

In List View, your account will look something like this:

    1. Select the domain name you want to use.
    2. Click on the Upgrade icon in the menu above your list of domains:

    1. Under Upgrades, click the Registration tab:

  1. Choose from the following options:
    • Protection – Protected Registration includes Domain Ownership Protection, Private Registration, and Business Registration, which keeps your domain name locked and secured, keeps your personal information private, and lists your business information in the Whois database.
    • Deluxe – Deluxe Registration includes DBP private registration and Business Registration, which keeps your personal information private and lists your business information in the Whois database.
  2. Click Add, then click Checkout and continue through the checkout process.

These services are not available for all domain names. If we offer these services for your domain name’s extension, the service displays and you can use these instructions to select it.

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Create Strong Passwords – Domain Registration

A password is your first and last line of defense in computer security. Typically people choose bad passwords because they are easy to remember. However, you wouldn’t leave the door to your home unlocked because it is too much of a hassle to unlock it before you open the door, would you? A weak password is the same thing.

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Using words that appear in a dictionary, in any language, make cracking your password that much easier. Adding numbers to dictionary words doesn’t increase the password’s strength at all if it is based on a dictionary word. Even with character replacements like capital letters and non-alphanumeric symbols, you’re not getting a stronger password.

A true strong password should consist of 8 or more characters and be part of a “passphrase”. A passphrase consists of a phrase that has special meaning to you, therefore making it easier to remember. For example:

Mickey Mouse for President. It would be awesome!

One simple approach to create a better password is to take the first letter of each word in your passphrase, giving you:

mmfpiwba

That looks seemingly random, and it’s a fairly hard password to crack. But why not make it harder by using the punctuation from the sentence?

mmfp.iwba!

Now that is a much harder password to crack. Why stop there, though? Let’s make it even stronger by capitalizing some letters and adding numbers.

MM4P.Iwba!

Now you have truly difficult password to crack; but is still fairly easy to remember. To make it even stronger, you can salt it with non-alphanumeric character replacements for greater difficulty. For example, replacing an “a” with a “@” leaving you with:

MM4P.Iwb@!

Our shared hosting accounts do not allow the following symbols to be used in the password (second symbol is a space):

? ^'”:\&><~;`*)(_-=+|[]{}.,/

The following symbols are acceptable:

!@#%$

Do’s and Do Not’s of Password Security:

Do:

  • Combine letters, symbols, and numbers that are easy for you to remember and hard for someone else to guess.
  • Create pronounceable passwords (even if they are not words) that are easier to remember, reducing the temptation to write down your password.
  • Try using the initial letters of a phrase you love, especially if a number or special character is included.
  • Take two familiar things, and then wrap them around a number or special character. Alternatively, change the spelling to include a special character.

Do not:

  • Use personal information such as derivatives of your user ID, names of family members, maiden names, cars, license plates, telephone numbers, pets, birthdays, social security numbers, addresses, or hobbies.
  • Use any word in any language spelled forward or backward.
  • Tie passwords to the month. For example, don’t use “Mayday” in May.
  • Create new passwords that are substantially similar to ones you’ve previously used.

No password is 100% secure. You still must take basic security precautions such as not sharing your password with others, changing it frequently and changing it immediately if you believe it may have been compromised.

Enable Two-Step Verification – Domain Registration

You can increase your account’s security by using two-step verification. When you enable verification, every time you perform a high-risk task (like changing your username) we will text you a code you must enter. You can also choose to require the code every time you log in to your account.

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  1. Log in to your LuckyRegister account.
  2. In the upper left corner of the page, click Account Settings, and then select Login & PIN.
  3. In the 2-Step Verification area, click Add Verification.
  4. Select the way you want the code sent to you and then click Continue:
    • Select SMS text messages if you want the code sent to you as a text.
    • Select Authenticator App to use an authentication app to create the code.
  5. Select when you would like to use two-step verification and then click Continue:
    Option Require two-step verification…
    Every login Every time your account is accessed
    High risk transactions only When changes are made to your password, Support PIN, username, two-step verification requirement, or when you opt to cancel Protected Registration
  6. If you selected SMS text messages, enter your mobile phone number and click Continue. Enter the code we text you, and then click Save.If you selected Authenticator App, follow the instructions to download an app, scan the bar code, and enter the authentication code, and then click Continue.
  7. Click Add Backup.
  8. Repeat Steps 4 through 6 to select a backup authentication method.

Starting immediately, your account will require two-step verification based on the options you selected.

Domain Registration – Cancel Protected Registration?

If you want to remove Protected Registration from your domain name, how you do so depends on how long ago you purchased it:

Purchased more than 5 days ago

Before you can remove Protected Registration, you will need to enable two-step verification in your account if you haven’t done so already. Once you enable it, you will need to wait 72 hours before you can cancel Protected Registration.

To cancel Protected Registration (after 72 hours):

  1. Log in to your LuckyRegister account.
  2. Next to Domains, click Manage.
  3. How you cancel Protected Registration will depend on the view of your account. You’ll need to either follow the instructions for Card View or List View below.

Card View

In Card View, your account will look something like this:

    1. Select the domain name you want to use, click Text Icon (Settings) and select Domain Settings.
    2. Under Additional Settings, click the text link to remove Protected Registration:

Remove Protected Registration Link

    1. Once you click the text link, the Remove Protected Registration button appears:

    1. If you haven’t logged into your account recently, you’ll be prompted to enter a 6-digit verification code you’ll receive as part of your two-step verification process:

Two Step Verification Prompt

    1. You’ll receive the following notice:

Some features may be unavailable while we are removing Protected Registration from your account.

List View

In List View, your account will look something like this:

    1. Next to the domain you want to use, under the Privacy column, hover over the green arrow until the word Manage appears, and click on it:

    1. Under Additional Settings, click the text link to remove Protected Registration:

Remove Protected Registration Link

    1. Once you click the text link, the Remove Protected Registration button appears:

    1. If you haven’t logged into your account recently, you’ll be prompted to enter a 6-digit verification code you’ll receive as part of your two-step verification process:

Two Step Verification Prompt

    1. You’ll receive the following notice:

Some features may be unavailable while we are removing Protected Registration from your account.

Purchased within the last 5 days

Contact customer support as soon as possible.

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Domain Registration – What is Protected Registration?

Protected Registration is a premium service you can apply to many of the domain names you purchase or already registered with us. The service helps ensure that you retain registration of your domain name, regardless of expiration dates or attempts to transfer.

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Domain names with protected registration will automatically renew. The renewal settings cannot be changed and the service cannot be canceled without the listed registrant submitting documentation.

With Protected Registration, you receive:

  • Domain Name Ownership Protection — Protects you from losing your domain name if you forget to renew it, or if we can’t charge your credit card. If you fail to renew your domain name, we hold it for up to one year. During that time, your domain name is in an inactive, protected status with a parked page. We do not keep your related services running if your domain name renewal lapses. To rescue the domain name during the protected status period, you must pay any renewal fees for your domain name and Protected Registration.
  • Deadbolt Transfer Protection — Puts your domain name on lockdown, making it impossible for any inadvertent, accidental, or malicious transfer. Unlike regular domain name locking, which occurs at the registry level, Deadbolt Transfer Protection offers an even higher level of security — we lock your domain name in your account.
  • Ownership Protection Reports — Domain name status report and updates within your account to help you keep track of vital domain name information.

Before you purchase Protected Registration, ensure that the registrant contact for your domain name has a valid email address in the Whois database. You must have access to the registrant email address to make future changes to your domain name or Protected Registration service. For more information.

Protected Registration is not available for some domain names. These are primarily country-code extensions (ccTLDs).

 

Domain Registration – Transferring Business Registration to Another Domain Name

If you have Business Registration for a domain name that is no longer registered in your account, you can reassign the registration to another domain name in your account, or you can purchase a new domain name to assign it to.

To Transfer Business Registration to Another Domain Name

  1. Log in to your LuckyRegister – Cheap Domain Registration, Domain Hosting Services – account.
  2. Click Business Registration.
  3. Click Manage for the terminated (inactive) domain name’s Business Registration account. The Business Manager displays an Inactive Domain message.
  4. Do one of the following:
    • To transfer the Business Registration to another domain name in your account, in the Associate an existing active domain field, enter the domain name, and then click OK.
    • To purchase a new domain name to transfer the Business Registration to, click get a new domain, and then complete the purchase.
  5. For each tab on the Edit Business Registration page, complete all applicable fields, and then click Next.
  6. Click Finish to save your changes.